Shouting Too Much

I find myself shouting too often. It is the unfortunate side effect of working with clients who do not hear well. Their hardness of hearing makes it difficult for me to give them important information about their plan of care and it can be frustrating. I remember a...

A Dozen Evaluations

Over the last couple weeks I have performed a dozen or so employee evaluations. Our annual evaluations and 90 day evaluations include filling out forms and discussing requirements. I evaluate attendance and talk about client satisfaction, but all of this is just a...